7 Cup Terms & Conditions — Complete Guide

7 Cup is an online Sports Betting and gaming platform operated for users in Bangladesh. By using this platform, you confirm that you have read and agreed to these Terms & Conditions in full.

7 Cup reserves the right to update these Terms & Conditions at any time. Continued use of the platform following any changes constitutes your acceptance of the revised terms. All users are advised to review this page regularly.

All services available on this platform — including Sports Betting, Live Casino, jackpots, and virtual games — are governed by these same Terms & Conditions. Additional terms may apply to specific promotions or offers.

To open an account with 7 Cup, you must meet the following requirements. All information provided during registration must be truthful and accurate. Providing false or incorrect information may result in account termination at any time and forfeiture of your balance.

• You must be at least 18 years of age — this is a non-negotiable requirement.
• Only one account is permitted per person.
• You must use your own name, phone number, and banking details.
• Keeping your account password confidential is solely your responsibility.
• Sharing or transferring your account to another person is strictly prohibited.
• National ID verification is mandatory before any withdrawal.

As part of the KYC (Know Your Customer) process, 7 Cup may request a copy of your National ID or passport. Large withdrawals may be held until this process is completed. This is done entirely for your protection.

7 Cup supports all major mobile banking methods available in Bangladesh. All payment transactions are processed through secure, encrypted channels.

• Deposited funds may only be used for betting and cannot be withdrawn until at least one bet has been placed.
• The mobile number used for withdrawal must match the number registered on your account.
• 7 Cup reserves the right to carry out additional verification on any suspicious transactions.
• Deposits or withdrawals through third-party accounts are not permitted.

7 Cup regularly offers a variety of bonuses and promotions. It is essential to read the specific terms of each offer before claiming any bonus. The general bonus policy is outlined below:

• The welcome bonus is available to new members only and applies to the first deposit.
• Each bonus carries a specific wagering requirement — typically 10–30 times the bonus amount.
• Bonus wagering requirements must be met within the specified timeframe after claiming; otherwise, the bonus will be forfeited.
• The same bonus cannot be claimed more than once.
• Winnings from free bets cannot be withdrawn directly — wagering requirements must be met first.
• 7 Cup reserves the right to modify or cancel any bonus offer at any time.

Certain universal rules apply to all betting on 7 Cup. These rules are equally binding for every member.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, 7 Cup reserves the right to void the affected bets.
• If a match or event is cancelled, the stake will be refunded.
• 7 Cup is not responsible for any internet connection issues during Live Betting.
• Accounts with suspicious betting patterns will be subject to investigation.
• Betting across multiple accounts will result in all accounts being suspended and any winnings forfeited.

For Sports Betting, different rules may apply depending on the sport. In cricket, if a match result is determined by the Duckworth-Lewis method, bet outcomes will be calculated accordingly.

The following activities are strictly prohibited on 7 Cup. Violations may result in permanent account termination and forfeiture of all balances.

• Creating or operating multiple accounts.
• Attempting to abuse or exploit the bonus system.
• Exploiting technical glitches or bugs to gain an unfair advantage.
• Unauthorized access to another member's account.
• Money laundering or any unlawful financial activity.
• Involvement in match-fixing or manipulation of results.
• Placing bets using automated bots or software.
• Attempting to harass or harm other members.

7 Cup reserves the right to temporarily or permanently close an account under the following circumstances:

• If evidence of a terms and conditions violation is found.
• If KYC verification has not been completed.
• Extended account inactivity (12 months).
• When a member submits a self-exclusion request.
• By order of a court or regulatory authority.

Members may request account closure at any time. Once the request is verified, any valid balance will be refunded. However, bonus balances or funds tied to incomplete wagering requirements will not be returned.

7 Cup firmly believes that betting is a form of entertainment — it should never become a source of income or an addiction. We encourage all members to play responsibly.

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Reality Check: Receive periodic notifications about your session time and spending.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.

Gambling addiction is a serious issue. If you or someone you know may be affected, please seek professional help immediately. Our Responsible Gaming Full details are available on the page.

7 Cup takes the protection of your personal information seriously. Any data we collect is used solely to improve our services and meet legal obligations.

• All personal data is protected with SSL encryption.
• Your information is never shared with third parties — except where required by law.
• Payment details are not stored on our servers.
• You may request to view, correct, or delete your personal information at any time.

For more details, please visit our Privacy Policy Read the page.

For any dispute or complaint, please contact our customer support team first. We typically aim to resolve issues within 48 hours.

• Step 1: Submit your complaint via live chat or email.
• Step 2: If the issue remains unresolved, complete the formal complaint form.
• Step 3: Independent mediation is available if needed.

In the event of a dispute over betting results, 7 Cup's server records shall serve as the final and definitive evidence. Any dispute raised on the grounds of a technical error will be investigated before a decision is made.

7 Cup reserves the right to amend these Terms & Conditions in part or in full at any time. Members will be notified of significant changes in advance via email or through the platform.

If you have any questions or concerns regarding these Terms & Conditions, please get in touch with us. Our customer support team is available 24/7, seven days a week.

• Email: support@7cup.click
• Live Chat: Click the chat icon in the bottom-right corner of the platform.
• Help Centre: help-center You'll find answers to common questions on this page.