7 Cup Privacy Policy — Your Data Is Safe With Us

7 Cup (https://7cup.click) is a trusted online Sports Betting and gaming platform in Bangladesh. We hold our members' privacy in the highest regard. This Privacy Policy ("Policy") clearly explains what information we collect when you use 7 Cup, how we use it, and how we keep it secure.

By accessing this site or creating an account, you agree to this Privacy Policy. Please read it in full before using the platform. If you have any questions, feel free to reach out to our support team.

7 Cup collects two types of data — information you provide directly, and information generated automatically as you use the platform.

7 Cup uses your information only for specific, legitimate purposes. We never use your data for unnecessary or unrelated reasons.

• Account Management: Completing registration, verifying login, and keeping your profile up to date.
• Financial Transactions: Processing deposits and withdrawals securely and maintaining a record of all transactions.
• Customer Support: Providing accurate responses to your complaints and queries, and resolving issues promptly.
• Security & Fraud Prevention: Verifying authorized logins, detecting multiple accounts, and preventing money laundering.
• Personalized experience: Tailoring promotions, bonuses, and content to your preferences.
• Legal Obligations: Complying with required directives from government or regulatory authorities.
• Responsible Gaming: Analyzing betting behavior to flag potential issues early.

We may use your information to send you direct marketing or promotional messages — however, you can opt out of such communications at any time.

7 Cup does not sell your personal information to any third parties. However, certain information may be shared in the limited circumstances described below:

• Payment Processors: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, Rocket, or your bank.
• Technology Partners: Trusted technology service providers that assist with site operation and maintenance — they may only use your data for their designated tasks.
• For Legal Requirements: Data may be disclosed to relevant authorities in response to court orders, requests from investigative agencies, or other legal obligations.
• In a company restructuring: If 7 Cup ever merges with or is acquired by another entity, your data may be transferred to the new ownership — you will be informed in advance if this occurs.

The 7 Cup website uses cookies and similar technologies. Cookies are small data files stored in your browser that help enhance your experience on the site.

You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may affect how certain core features of the site function.

7 Cup follows the highest industry standards to keep your data secure. Our security framework is built across multiple layers of protection.

• 256-bit SSL/TLS Encryption: Every data transfer is secured with robust encryption — the same technology used by banks.
• Two-Factor Authentication (2FA): OTP verification at login makes unauthorized account access virtually impossible.
• Firewall & DDoS protection: Unusual traffic is automatically detected and blocked.
• Regular Security Audits: Third-party experts regularly review our systems and identify potential vulnerabilities.
• Data Backup: Your data is stored in encrypted offsite backups — kept safe even in the event of a hack or server failure.
• Staff Training: All 7 Cup staff are trained and contractually bound to comply with our Privacy Policy.

As a 7 Cup member, you have important rights over your own data — rights we fully respect and uphold.

To exercise any of these rights, email us at support@7cup.click or visit the Help Center page. We typically respond within 30 days.

7 Cup is strictly for users aged 18 and above. We do not knowingly collect data from minors or allow them to use the platform.

• Age is verified at registration, and KYC must be completed using a national ID.
• Any account suspected of belonging to a minor is immediately suspended and the associated data deleted.
• If a parent or guardian discovers that their child has been using the platform, please notify us immediately — we will delete the data without delay.

7 Cup retains your data only for as long as necessary. Data is held while your account remains active. After account closure, data is retained for a set period as required by law.

Once the retention period expires, data is securely and permanently deleted or anonymized.

7 Cup may update this Privacy Policy as needed. If changes are made, we will inform you in the following ways:

• The "Last Updated" date at the top of this page will be revised accordingly.
• You will be notified of any significant changes via your registered email or mobile number.
• Pop-up notifications may also be shown when you log in to the platform.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch. Our data protection team is available seven days a week.

• Email: support@7cup.click
• Live Chat: Click the chat icon in the bottom-right corner of the platform.
• Help Center: Help Center page Find answers to common questions.

For requests to delete or correct your data, we typically respond within 30 days. In complex cases, this may take up to 90 days — and we'll notify you in advance if that's the case.